Waiting for a loved one who is undergoing surgery can be one of the most stressful and unpleasant experiences that people endure. While not a lot can make such a distasteful situation better, there are actionable things that surgery centers can do to alleviate some of the stress surrounding the event. For one, paging systems for family members can be very useful because family members then know that they will be contacted by the doctor just as soon as there is actually something to know. For example, when a JTECH MediPass™ pager is in the hands of a waiting family member, they are less likely to continually ask staff if there are any updates on their surgery patient. This reduces the burden of staff who have to otherwise continually reassure waiting family members that there is no news yet but they will be contacted just as soon as their patient is out of surgery.

MediPass pagers have the added benefit of protecting patient privacy. Quite frankly, some people would rather not announce to the world that they are undergoing a particular procedure. Pagers alleviate the need to call aloud patient names. As far as the medical office is concerned, that is ideal due to the importance of remaining HIPAA compliant. There are endless rules and regulations within the HIPAA Privacy Rule regarding confidentiality, but also it comes down to respecting and protecting someone’s identity. JTECH’s wireless messaging solutions provide benefits both internally to the medical staff and externally to the patients and families.