Often times it can be more effective to make decisions after stepping “out of the trees” and taking a look at the “forest.” This is exactly what TITAN by JTECH enables hospital operators and hospital managers to do. TITAN integrates your already established communication systems under a single umbrella system, allowing you to manage, monitor and track the flow of communication between staff and patients, between staff and the patients’ families, between staff members themselves and to more efficiently manage patient queues. TITAN supports integration with existing computer networks and email systems, existing PBX phone systems, and Wi-Fi enabled communication gateways. TITAN also logs and tracks all communication activity with time and date stamping. Message delivery can be monitored, events can be automatically escalated and alarms can be set. Whether communicating with patients or with other staff members, TITAN nicely integrates these often disparate systems and communication devices, providing operators with one comprehensive system.

At the end of the day the goal is always to provide the highest level of patient care possible. That is exactly what TITAN provides to hospital management, normalizing and streamlining communications to allow the best possible patient care. Improving patient queue management can be improved throughout the facility: in the lab, in the pharmacy, in the outpatient surgery department, in the admitting department and in the emergency room. But to accomplish this, it often takes standing back and looking at the overall picture, which is where TITAN can make its biggest impact. Hospitals aren’t a place where typical things should be overlooked, and the communication system is no exception.